Push Notifications and Personalized Offers

Published: April 10, 2026

Why do customers stop coming back?

Customers forget. Even if they loved your business, they simply don't think of it when planning their next outing. Without reminders and incentives, customers gradually drift to competitors.

Paper loyalty cards don't solve this problem — the card sits in a wallet and the customer never thinks about it. You need an active tool that reminds customers about your business at the right moment.

How do push notifications work?

Push notifications are short messages that appear on a customer's phone screen. They work even when the app is closed.

Rimbo sends notifications automatically at key moments: when a new stamp is awarded, when a card is full and ready for a reward, when a customer receives a gift or a special offer.

Notifications are delivered via app push messages and through Apple Wallet and Google Wallet — customers receive them wherever is most convenient.

Location-based notifications via wallet

Digital cards in Apple Wallet and Google Wallet support geolocation. When a customer walks near your business, a reminder about their loyalty card appears on their phone screen.

This works automatically — you just need to add your location addresses in Rimbo. The system adds coordinates to the digital card, and the phone's wallet reminds the customer about you at the right moment.

Automatic notifications at the right moment

Every notification is tied to a specific event. A customer collects a stamp — they get a message with their current progress. A card is full — a notification invites them to come in and claim their reward.

This isn't mass messaging. These are targeted notifications that are relevant to this specific customer at this specific moment. That's why they work far better than generic advertising.

Personalized discounts and special offers

Noticed a regular customer hasn't visited in a while? Create a personalized discount with a limited time frame. The customer receives a notification with your offer.

You can set a base discount for each customer or create a temporary promotion with specific start and end dates. Every offer comes with a notification — the customer will definitely know about it.

How does this increase repeat visits?

Progress notifications — a customer sees they're just 2 stamps away from a reward and comes back.

Completion notifications — a customer knows their reward is waiting and visits to claim it.

Geolocation — a customer walks past your business and gets a reminder on their phone screen.

Personalized offers — a time-limited discount creates a sense of urgency.

Accumulated bonuses — a customer sees their bonus balance in their wallet and wants to use it.

Get started at https://rimbo.id and bring customers back with smart notifications.